About the Assistant

We are very excited to announce our second AI-driven feature this year – our "employee assistant" – fully accessible from inside of Slack.

The intent behind this feature comes from customer demand, and specifically, from all the people operations folks out there who are spending too much time answering basic questions from employees about information that can be easily found in published company documents (such as handbooks, policy/benefits documents, and others).

Generative AI can provide a huge helping hand here. Trained on documents that you provide it, CultureBot can now give you and your people ops team more time back in the week by becoming the front line agent answering questions employees have about this sort of information. So.... how does it work?

How the Assistant Works

To setup the assistant, visit the CultureBot app inside of Slack and click "Employee Assistant" from the features selection dropdown. From here,  you can click 'train assistant' to then begin uploading the documents you'd like to train the bot on (to respond to employee questions). Please note that all documents are securely stored and encrypted, can be fully deleted without delay from our servers at any time, and are not saved on third-party LLM provider servers.  

From here, you will be taken to the CultureBot web portal where you can begin to upload any documents (PDF format only to begin with) that you want the bot to be trained up on. When an employee asks the bot a question, it will only have access to the knowledge you provide it.

How do Employees use it?

When employees want to ask HR a question (for example, something related to policies/benefits/handbook information) – they can simply visit CultureBot and at the top of the app in Slack they will see a button to 'ask question'. They can also download any documents/policies you've uploaded to the bot below this section where it says 'available company documents' below.

An example message is shown below – here we've uploaded a handbook and the bot easily understand the question the employee is asking, returning helpful information and saving you and your people operations person valuable time in their day. If the bot does not know the answer because it cannot locate an answer via the documents it has been trained on, it will let the employee know to reach out to the HR/People team and/or CultureBot admins.

Try it Today!

We are rolling the assistant out over the next few weeks – if you'd like to help participate in the beta run of the application, please click the button below to fill out the form and we will be in touch to help set you up.